We strictly adhere to the recommendations of international and local health authorities (including the WHO). The safety and health of our guests and staff is our top priority and is guaranteed in all areas from arrival to departure. However, we want to make everything as normal as possible in order to maintain the familiar feel-good atmosphere.
Here we have summarized our measures for a safe holiday for you. The measures are continuously adapted, supplemented or relaxed according to the legal provisions. (As of May 27, 2020).
Staff and guest
All of our staff are equipped with nose and mouth protection. Before starting work, a temperature check is carried out as standard.
In addition, our team is trained on the increased hygiene measures. Our employees wash and disinfect their hands several times a day.
For our guests
Please bring your personal mouth-nose protection (e.g. tube cloth, scarf or mask) and wear it in the public area - e.g. at the reception - or if the minimum distance cannot be maintained.
Disinfection stations are available all over the house.
We have set up a pre-check in. You will receive an email before arrival and you can check in online.
When guests arrive, the body temperature is measured using a "temperature scan".
Everything that is handed over to the guest upon arrival is disinfected beforehand (room key).
Even before arrival, our guests will receive an email with the latest security measures and rules of conduct.
Well Being and cleanliness
The cleaning process has been expanded and fulfills that highest hygiene regulations. For our rooms we use tested cleaning agents for the disinfection. After the guest has left, we also perform a complete disinfection of the room after the final cleaning.
Of course, all necessary hygiene regulations and distances are observed at the buffet. It is currently mandatory to wear nose mask and gloves at the buffet. Disinfectant dispensers are always available.
Of course we are always available by phone or email.